Shipping Policy

Processing & Delivery Time

• Order Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays).
• Delivery Time: Orders are delivered within 3 to 7 working days depending on the location within India.

Once your order is processed, you will receive a tracking number via email to monitor your shipment.

Shipping Locations

• We currently ship across India.
• Shipping to remote areas may take longer than the standard delivery time.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment is completed.
• Any promotional free shipping offers will be specified on the product page.

Order Tracking

• Once your order is shipped, you will receive an email with tracking details.
• You can track your shipment on our website or via the courier partner’s tracking system.

Delays & Issues

• While we strive for timely delivery, delays may occur due to unforeseen circumstances, weather conditions, or courier service issues.
• If your order is delayed beyond 7 working days, contact our support team for assistance.

Undeliverable Packages

• If the courier service is unable to deliver due to an incorrect address or recipient unavailability, the package may be returned to us.
• If a package is returned due to an incorrect address provided by the customer, re-shipping charges may apply.

Lost or Damaged Shipments

• If your package is lost in transit or arrives damaged, please contact us within 48 hours of delivery with your order details.
• We will work with the courier service to resolve the issue and arrange a replacement or refund if applicable.

Contact Us

For any shipping-related inquiries, please reach out to our customer support team at notifications@glowrest.in